Before you pick up the phone for your interview, you should research the company and know everything about both the company and the position for which you’re interviewing. In today’s world of mass communication, there’s no excuse for lack of research. Your recruiter will be able to brief you on the company, but you may want to search the web or the library for additional information.
The objective of a telephone interview is two-fold:
The telephone interview can be scheduled either during the workday or the evening, depending on your work schedule and that of the company. Generally, the company will call you. If you do not hear from the company within 15 minutes of the appointment, you should assume that something unexpected has delayed the call and call the company. If you do not get the hiring authority, be sure to leave a message that you called as a demonstration of your interest. In your message state that you want to reschedule the call.
After the initial exchange of pleasantries, open with a positive expression of your interest based upon what you have heard about the position. They say, “I’m looking forward to arranging a personal visit with you. In the meantime, what may I tell you to help you better understand my qualifications?”
Respond with information about your accomplishments. Take the time in advance to develop a brief “commercial” outlining your strongest abilities and accomplishments. Provide concrete examples from your career that demonstrate your ability to do the job. Think through some of the issues that may come up in the interview. Be sure you have any notes, facts or figures that may be helpful in your conversation. Determine this information through studying the company website, annual reports, etc.
When you are asked if you have questions about the job, these might be appropriate:
Express thanks for the interviewer’s time and consideration. Write a thank you letter as soon as possible.